FAQs

Online Banking

  1. Your account balance will be the current available balance. When you view Transaction History, you see the most recently posted transactions. 

  2. PTC FIX/VERIFY AFTER NEW ONLINE BANKING:

    • Log into PTC Online Banking
    • In the top menu, click USER OPTIONS > Scroll down to MOBILE BANKING PROFILE
    • Click MANAGE DEVICE(S) – A new window/tab will open
    • Click on the drop down menu
    • Choose STOP USING THIS PHONE FOR MOBILE BANKING
    • Confirm your decision

    Note: Rest assured, your log in information is not stored on your device.